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In-Person Delivery Procedures

Due to heightened security concerns at government installations, DDTC, on the advice of State Department's Bureau of Diplomatic Security (DS), has developed the following procedures for in-person license submissions and document pick-up. While DDTC expects the number of hardcopy, hand-delivered license applications to diminish with the advent of the automated electronic licensing system, these procedures will stay in place until further notice.

1. Due to security concerns, DDTC no longer maintains a pre-clearance list with building security for access to DDTC spaces.
2. All license submissions or document retrievals is conducted at 3:00 p.m. M-F (excluding holidays and other times Federal offices are closed).
   1. A DDTC employee receives and disseminates license packages and other documents for 20 minutes at the second floor lobby at this time only (exceptions will rarely be made).
   2. DDTC will not receive documents from, or release documents to, commercial messenger/courier services.
3. To diminish unauthorized access to potentially sensitive materials, DDTC only receives documents from, or disseminates documents to, those expressly authorized to conduct such business with DDTC (identification will be checked).
   1. DDTC requires written authorization (on official letterhead) from the registered entity designating certain individual(s) as the person(s) responsible for the dropping off of and/or picking up of documents.
   2. The registered entity needs to provide the name, SSN, DOB, POB and the express authorization for the individual(s) to deliver and collect documents for the registered entity.
   3. If a law firm or other entity has been designated to represent a registered entity in delivering documents to, or collecting documents from, DDTC, the registered entity must provide a statement to that effect and include it with the submission.
   4. Authorization letters must be submitted to DDTC at least three business days prior to first visit.
4. All deliveries are subject to name verification by DOS security and x-ray inspection.
5. All other visitors to DDTC require an escort at all times.

Questions regarding this policy may be directed to Patricia Slygh at telephone (202) 663-2830.

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